Marketing terms, defined plainly.

No jargon without context. Every definition here comes from the work we do installing the Marketing OS for B2B founders.

Cost Per Acquisition (CPA)

Cost per acquisition is the cost to generate one defined conversion, such as a lead, signup, or sale. You divide the total campaign spend by the number of conversions. CPA measures campaign efficiency at a specific conversion point, which is usually earlier and cheaper than winning a full customer.

CPA is a channel-level efficiency number, not a business-level one. It is useful for comparing campaigns, but do not confuse a low CPA on leads with a healthy business. Cheap leads that never close are expensive customers. Always trace CPA through to CAC before you celebrate it.

Example:

 A campaign spends $5,000 and produces 100 leads. CPA is $5,000 / 100 = $50 per lead.

Is CPA the same as CAC?

 No. CPA measures the cost of a conversion event, like a lead. CAC measures the cost of a paying customer. Many leads are needed per customer, so CAC is higher.

What counts as an acquisition in CPA?

 Whatever conversion you define: a lead, a free trial, a signup, or a sale. The definition must be consistent to compare campaigns fairly.